Plans and what counts as a device
Every device you add counts towards your plan, whatever it is and however it's monitored. Customers never count.
Updated 10 November 2026
What counts
A device is anything WISPMap monitors: a router, a radio, a switch, a UPS or anything else you add, whether it's read over the RouterOS API or SNMP, or only pinged.
These don't count:
- Customers you import, and your customers' radios that appear in an access point's client list. They are never added as devices.
- Sites and links.
- The collector itself.
Plans
Every plan has every feature. They differ in the number of devices and team members:
| Plan | Devices | Team members | Price |
|---|---|---|---|
| Free | 25 | 2 | free |
| Starter | 150 | 5 | R449 a month |
| Pro | 500 | no limit | R999 a month |
| Business | 2 000 | no limit | R1 499 a month |
| Enterprise | by arrangement | no limit | on request |
The free plan is free for good. The current plans and prices are on the pricing page.
Over the limit
If your organisation has more devices than its plan allows (for example after moving to a smaller plan), WISPMap pauses monitoring of the newest devices beyond the limit. Nothing is deleted: they show as paused, and monitoring resumes by itself when there's room again, either because you removed devices or moved to a bigger plan.
You can't add a device once you're at the limit. The device form and the spreadsheet import both say so.
Changing plan
The owner changes the plan in Admin → Plan & usage.