Company information
The information below is provided under section 43 of the Electronic Communications and Transactions Act, 2002 (ECTA), for everyone who buys WISPMap online.
About the supplier
| Full name and legal status | Gigatech (Pty) Ltd, a private company registered in South Africa |
|---|---|
| Registration number | 2024/570988/07 |
| Directors | Oelof Opperman, Zandy Aitken |
| Physical address, and address for service of legal documents (domicilium citandi et executandi) | 64 Christiana Street, Christiana, North West, 2680 |
| Phone | +27686268260 |
| wispmap@gigahost.co.za | |
| Website | https://wispmap.gigahost.co.za |
| Information officer (POPIA and PAIA) | Oelof Opperman, at wispmap@gigahost.co.za |
| Self-regulatory bodies and codes of conduct | None |
| Alternative dispute resolution | None. Please raise any complaint with us first at wispmap@gigahost.co.za; disputes are handled as set out in section 15 of our terms of service. |
About the service and how you buy it
| What we supply | WISPMap, a hosted network monitoring service for wireless internet service providers, described on the features and how it works pages. |
|---|---|
| Price | As shown on the pricing page, in Rand. No VAT is added while we are not VAT-registered, and there are no delivery or other charges. |
| Payment | Monthly or yearly in advance. We email an invoice, payable by EFT. |
| When the service is supplied | Straight away: your account is available as soon as it is created, and a paid plan as soon as payment is confirmed. |
| Duration | Monthly plans run month to month, with no minimum term. Annual plans are paid for 12 months at a time; if you cancel one early, we refund the whole unused months. Both renew until cancelled. The Free plan has no end date. |
| Terms of the agreement | Our terms of service, which you accept when you sign up. The version you accepted and its date are recorded with your account. |
| Cancellation, cooling-off and refunds | Our refunds and cancellation policy: cancel any time; a full refund if you cancel within 7 days of your first payment (more generous than the cooling-off right in section 44 of ECTA). |
| Records of your transactions | We email an invoice for every payment, and your organisation's plan and payment history are kept for 5 years. Ask us for a copy of any record at any time. |
| Security and privacy | How we protect payments, payment information and personal information is set out in our privacy policy, and how the service protects your network on the how it works page. |
Last updated: 7 November 2026