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Alerts and incidents
Every alert rule, who gets told, maintenance windows and acknowledging.
Alert rulesEvery rule WISPMap checks, its severity and how long it waits, and how to change them.Who gets alertsNotification channels: who gets email, the minimum severity, a delay for escalation, quiet hours, reminders and test messages.Incidents and acknowledgingWhat an incident page shows, acknowledging from WISPMap or a message, notes for the team, and how incidents end.Maintenance windowsMute planned work on sites, devices or links, once or repeating, so incidents are recorded but nobody is paged.